Unit Manager - Process Training

Assist Unit Mgr-Process Trng-I

Job Description

Job Title: Unit Manager - Process Training

Reports To (Title): Training Manager

Job Location: Bangalore/Pune

Job Summary:

We are seeking an experienced Mortgage trainer, manage multiple training requirements and its implementation and measure its impact. A successful candidate will be passionate about learning and excited about the prospect of leading by example.

Job Responsibilities:

Requirements:

• Past Mortgage Originations experience to design, develop and deliver training with two or more years of experience
• Must have excellent presentation skills
• Evaluating individual and organizational performance to ensure training is meeting business needs and improving performance
• Identifying training needs by consulting with business stakeholders and using needs assessments
• Developing and delivering training solutions that meet business needs
• Optimizing training processes for efficiency
• Manage supply chain in terms of planning, organizing, ensuring high conversion and retention from onboarding new hires till handover to business
• Exhibit agility in both method and approach to accommodate planned and ad hoc requirements of the business

Competency Requirement (with desired proficiency level):

• Communication Skills (Oral and Written) - Advanced
• Mortgage Domain - Expert
• Evaluating others - Advanced
• Facilitation Skills - Advanced
• Instructional Design - Intermediate
• People Management - Advanced
• Employee Engagement - Advanced
• Stakeholder Management - Advanced
• Excel Skills - Intermediate
• Flexibility, Integrity and Accountability - Expert

Additional Requirement:

Graduate in any field

Experience/certification in Mortgage industry with expertise to loan processing & Initial Underwriting in US Residential Mortgage

About Mphasis

Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis' Front2Back Transformation approach. Front2Back uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to clients and their end customers. Mphasis' Service Transformation approach helps 'shrink the core' through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world. Mphasis' core reference architectures and tools, speed and innovation with domain expertise and specialization are key to building strong relationships with marquee clients.