- Team management, coaching and feedback ability
- Effectively manage queue and balancing work loads
- Understanding of underwriting concepts, Policy administration systems and business rules
- Experience in managing UW processes
- Excellent communication & comprehension skills
- Listening and comprehension
- Proficient in excel, word, Adobe
- Strong people management and leadership skills
- Good networking capability and client facing skills
- Communicates effectively with other units and management to plan work, gather information, and present results
- Ability to make sound judgments based on available information.
- Integrate procedural changes into daily routine
- Good written communication skills.
- Excellent comprehension and analytical skills.
- Strong data entry skills and attention to detail.
- Experience in using email and Web-enabled applications
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