Assistant Manager - Customer Master Data Management

Assistant Manager- Customer Master Data - Night Shifts- REF86190T - 5-8 yrs Experience- PUNE Wiekfield

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.

Job Description

Greetings from WNS!!

WNS is hiring for Accounts Payable (Customer Master Data ) at "Assistant Manager" level.

Eligibility Criteria:

1. Should be okay with NIGHT SHIFTS
2. Immediate Joiners preferred
3. BCOM/BAF/MCOM/MBA candidates can apply
4. Relevant experience of 5-8 years in Customer master data with excellent communication skills

Job Description:

Procure to Pay ( Customer Master Data- IC Role)

Role Summary Maintain and govern Customer Master Data in Oracle Cloud CDM for our large national and international customer base. Ensure accurate legal names, hierarchies, and relationships; resolve duplicates; and link subsidiaries into parent–child structures. Key Responsibilities done in CDM Approve/reject new or updated customer records per governance rules. Identify and match/merge duplicates; apply survivorship logic. Build and maintain legal/business hierarchies (HQ, subsidiaries, branches). Research corporate structures using Dun & Bradstreet and similar tools. Collaborate with internal teams and external contacts to confirm data accuracy.

Leverage AI-assisted tools for matching and linkage where applicable.

5 to 7 years of experience in AP domain

Able to understand the business risks in setting customers and means of mitigating them

Maintain accurate records and control reports

Prepare Root cause analysis whenever required

Weekly and Monthly reporting of SLAs

Working knowledge on ERP platform Oracle R12 is preferred

Good knowledge of Ms Office & Good accounting knowledge

Should be able to use business communication Stakeholders and customer management experience is mandatory

Needs to be data oriented, Presentation Skills, Ability to identify process improvement opportunities

Strong knowledge of corporate legal structures and hierarchies.

Ability to learn ABS customer profiles Skilled in research using commercial databases, e.g., Dun & Bradstreet (D&B).

Excellent communication and ability to work independently.

Business savvy, resourceful, detail-oriented, proactive communicator, and can work independently

Familiarity with Oracle CDM workflows and enrichment tools.

Exposure to AI Bachelor’s degree in Business or related field.

Vendor Master Data(setup and Modification), Invoice processing, Payments, AP helpdesk (Vendor and Employee Services)Month End Reporting and Reconciliations

 

Regards,

Qualifications

BCOM/MCOM/MBA (Commerce graduate)

Experience Level

Mid Level