Associate Director - Cyber (IAM) Managed Services

KPMG Global Services 

KPMG Global Services (KGS) was set up in India in 2008. It is a strategic global delivery organization, which works with more than 50 KPMG member firms to provide a progressive, scalable and customized approach to business requirements 

The KGS journey has been one of consistent growth, with a current employee count of nearly 10,000 operating from four locations in India — Bengaluru, Gurugram, Kochi and Pune, providing a range of Advisory and Tax-related services to member firms within the KPMG network. 

As part of KPMG in India, we were ranked among the top companies to work for in the country for four years in a row by LinkedIn, and recognized as one of the top three employers in the region for women, as well as for policies on Inclusion & Diversity by ASSOCHAM (The Associated Chambers of Commerce & Industry of India). 

Furthermore, as KPMG in India, we were recognized as one of the ‘Best Companies for Millennials’ at The Millennial Max Conference 2019 presented by The LNOD Roundtable as well as ‘the Great Indian Workplace’ at the Culture Summit and Great Indian Workplace Awards 2019.

Roles

Designation   Associate Director Reporting to  Practice Head / Delivery Director Role type  Cyber (IAM) Managed Services Employment type  Full-time

Job Requirements

Skills & Experience:

Minimum 10 years of experience in cybersecurity with at least 5 years focused on IAM and 3 years leading large engagement or IAM operations.

Strong understanding of IAM protocols: SAML, OAuth, OpenID Connect, LDAP, SCIM.

Familiarity with DevOps/CI-CD environments and cloud IAM models (AWS, Azure, GCP).

Strong stakeholder management, communication, and presentation skills.

 

Roles and Responsibilities 

• IAM Service Delivery & Operations
  Lead end-to-end IAM managed services operations including provisioning, access reviews, governance, and lifecycle management.
  Ensure SLA adherence, service continuity, and performance metrics across IAM platforms.
  Manage change and incident management processes related to IAM.
  Drive automation and optimization within IAM operations.
  
  
• Key Responsibilities:
  
  IAM Service Delivery & Operations
  Lead end-to-end IAM managed services operations including provisioning, access reviews, governance, and lifecycle management.
  Ensure SLA adherence, service continuity, and performance metrics across IAM platforms.
  Manage change and incident management processes related to IAM.
  Drive automation and optimization within IAM operations.
  
  
  
• Technical Expertise
  
  Hands-on experience with major IAM platforms like SailPoint, CyberArk, Okta, ForgeRock, Azure AD, or Ping Identity.
  Provide subject matter expertise on Identity Governance (IGA), Privileged Access Management (PAM), Single Sign-On (SSO), and Multi-Factor Authentication (MFA).
  Lead root cause analysis and provide recommendations for complex IAM issues.
  Collaborate with engineering teams for enhancements, patching, upgrades, and platform scaling.
  
  
  
• Cybersecurity Alignment
  
  Integrate IAM with broader security programs including Zero Trust, SOC, SIEM, and Endpoint Security.
  Understand and align IAM controls with cybersecurity frameworks (NIST, ISO 27001, CIS Controls).
  Ensure compliance with data privacy, regulatory, and audit requirements (e.g., GDPR, HIPAA, SOX).
  
  
  
• Leadership & Client Engagement
  
  Lead and mentor a team of IAM analysts and engineers across multiple geographies.
  Serve as a primary point of contact for IAM service delivery and performance reviews.
  Engage with customers to understand business requirements and translate them into IAM service improvements.
  Participate in pre-sales, solutioning, and proposal development for IAM managed services.

Bachelor’s or Master’s degree in Computer Science, Information Security, or a related field.

Industry certifications preferred: CISSP, CISM, GIAC, Azure Security, or vendor-specific IAM certifications (e.g., SailPoint Certified Implementation Engineer).

 

Culture

• Corporate Social Responsibility programs
• Maternity and paternity leave
• Opportunities to network and connect
• Discounts on products and services

Note: Benefits/Perks listed above may vary depending on the nature of your employment with KPMG and the country where you work.

KPMG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Experience Level

Mid Level