Back Office Executive

For Telecallers:

Role & Responsibilities

• Make timely outbound calls using provided scripts.
• Understand customer needs and provide accurate solutions.
• Record all interactions clearly in the CRM system.

Preferred Candidate Profile

• 0–6 months of customer support experience.
• Strong communication and active listening skills.
• Familiar with CRM systems.
• Good multitasking and time management abilities.
• Team player with strong written and verbal skills.

For Data Miner:

The role involves extracting data from various sources, ensuring data accuracy, and supporting business decisions through reports and analysis.

Requirements:

• Basic knowledge of data analysis tools (Excel,Google Sheets).
• Strong analytical and problem-solving skills.
• Attention to detail and accuracy.
• Ability to work independently and in a team.
• Good communication skills.