Barista

Ugaoo is expanding our retail experience by introducing a boutique café within our flagship store.

We are seeking a passionate, skilled, and customer-focused Barista to join our team. The ideal

candidate will craft exceptional coffee and tea beverages, maintain a warm and inviting atmosphere,

and seamlessly integrate into the Ugaoo environment by helping promote our unique plant and

garden-related products and events. If you love both great coffee and the joy of greenery, this role is

for you.

Responsibilities:

● Craft and serve all espresso drinks, coffee, and specialty beverages to consistently

high-quality standards.

● Greet customers warmly, take orders accurately, and process POS transactions and cash

handling efficiently.

● Maintain the cleanliness and organization of the café area, equipment, and customer seating

throughout the shift.

● Perform daily calibration of the espresso machine and grinders (dialing in).

● Monitor and restock inventory of coffee beans, milk, syrups, and all necessary café supplies.

● Adhere strictly to all health, safety, and hygiene standards and regulations.

● Educate customers on menu items and promote Ugaoo's retail products or events when

appropriate.

● Perform opening and closing duties, including washing dishes, sanitizing surfaces, and

securing the workstation.

● Resolve minor customer service issues or promptly escalate complex problems to the

manager.

Requirements:

● Proven work experience (1+ years) as a Barista in a commercial setting.

● Expertise in operating and cleaning commercial espresso machines and grinders.

● Exceptional customer service and strong verbal communication skills.

● Demonstrated reliability and punctuality for all scheduled shifts.

● Comfortable handling money and operating a Point-of-Sale (POS) system.

● Ability to work effectively in a fast-paced environment while maintaining attention to detail.

● Willingness to work flexible hours, including weekends and holidays.