Job Summary:

The Billing and Dispatch Executive is responsible for managing the billing process, ensuring timely and accurate invoicing, and handling the dispatch of goods and services. This role requires attention to detail, effective communication, and strong organizational skills to ensure smooth operations in both billing and dispatch activities.

Key Responsibilities:

Billing Responsibilities:

Generate and process invoices based on orders, contracts, or agreements.

Verify billing information and ensure accuracy in pricing, taxes, and payment terms.

Coordinate with sales, finance, and operations teams to resolve billing discrepancies.

Maintain billing records and prepare reports for management and audits.

Follow up on outstanding payments and ensure timely collection of dues.

Assist in preparing financial reports, including monthly or quarterly billing summaries.

Dispatch Responsibilities:

Organize and coordinate the dispatch of goods, products, or services in line with customer orders and deadlines.

Ensure the proper packaging and labeling of goods for shipment.

Work closely with logistics teams and third-party carriers to schedule and track deliveries.

Prepare and maintain dispatch documentation such as waybills, delivery notes, and shipment records.

Monitor inventory levels and update the system to ensure stock availability for dispatch.

Ensure adherence to safety and regulatory compliance standards for transportation and handling.

General Responsibilities:

Maintain accurate records and databases for both billing and dispatch functions.

Communicate effectively with customers, suppliers, and internal teams to ensure smooth operations.

Resolve any issues related to billing, invoicing, or dispatch efficiently and professionally.

Track and monitor delivery timelines to ensure that goods are delivered on time.

Provide customer support for order-related inquiries and concerns.

Skills and Qualifications:

Experience: Minimum of 1-3 years of experience in billing, dispatch, or logistics.

Technical Skills:

Proficiency in MS Office Suite (Excel, Word, Outlook).

Knowledge of billing software or ERP systems is a plus.

Familiarity with inventory management or dispatch systems.

Key Competencies:

Strong attention to detail.

Excellent organizational and time-management skills.

Good communication and interpersonal skills.

Problem-solving abilities and a proactive attitude.

Ability to work under pressure and manage multiple tasks.

Working Conditions:

Full-time position, with working hours typically from 10. a.m. To 7 p.m..

May require occasional weekend or overtime work during peak periods.