Business Development Associate

Position: Business Development Associate (Telecalling & Client Success)

Company: Future Agents – AI Automation Agency (https://futureagents.ai/)

Location: Hinjewadi Phase 1, Pune (Work From Office)

Employment Type: Full-Time | Immediate Joining Preferred

About Future Agents

Future Agents is a leading AI Automation Agency helping businesses implement advanced AI Agents, multi-agent systems, and workflow automations.

We also offer AI training and automation solutions to professionals and business owners.

We are looking for a motivated Business Development Associate to manage client communication, telecalling, onboarding, and follow-ups.

Role Overview

The Business Development Associate will handle telecalling, client queries, onboarding coordination, relationship management, and lead follow-up.

This is a fresher-friendly role for someone who communicates well, is confident on calls, and enjoys interacting with clients.

You will be the primary touchpoint for clients and leads, ensuring a smooth experience.

Key Responsibilities

1. Client Interaction & Telecalling

• Attend incoming and outgoing calls
• Explain company services, solutions, and programs to clients
• Assist leads with queries about automation, courses, or services
• Maintain professional and polite communication at all times

2. Lead Management & Follow-Up

• Call and follow up with warm, cold, and active leads
• Maintain consistent communication to build trust
• Share payment links and help clients complete enrollments/purchases
• Update lead status and notes regularly in the system

3. Client Onboarding & Support

• Handle onboarding for new clients
• Share necessary instructions, access details, and guidance
• Provide call/WhatsApp support when clients face issues
• Manage WhatsApp communication for updates and reminders

4. Coordination & Reporting

• Maintain client records in CRM
• Prepare daily call logs and status reports
• Coordinate with sales, operations, and support teams
• Escalate important client issues whenever required

Required Skills

Must Have

• Good verbal communication
• Confident speaking on calls
• English proficiency
• Strong follow-up discipline
• Organised, punctual, and responsible
• Good to Have (Optional)Experience in telecalling / BDA / client support
• Interest in AI, software, or automation tools

Eligibility

• Graduates or undergraduates can apply
• Freshers are welcome
• Immediate joiners preferred

Work Details

• Location: Hinjewadi Phase 1, Pune (Office-based role)
• Days: 6 Days a Week
• Timing: 9:00 AM – 6:00 PM

Why Join Future Agents?

• Work in India’s fastest-growing AI Automation industry
• Get hands-on exposure to Make.com, n8n, Vapi, ManyChat, and AI tools
• Learn real client management & communication
• Excellent mentorship and growth opportunities
• Young, high-performance work culture

How to Apply

📲 Interested candidates can share resume via WhatsApp or Email:

Whats App Number: 93720 86939

Email: contact@futureagents.ai