Case Processing Executive

Act as a mediator between insurance company's/law firms and hospitals, doctors, clinics medical facilities.

Do a follow-up on medical reports of patients who have been discharged from the mentioned medical institutes.

The main aim is to get the medical facility reports within the time frame mentioned by the client.

Key Responsibilities:

Handle inbound and outbound calls to medical facilities, doctors' offices, and other healthcare providers to retrieve medical records.

Navigate through medical records systems efficiently to locate and retrieve requested information.

Verify the accuracy and completeness of medical records retrieved, ensuring compliance with legal and regulatory requirements.

Communicate effectively with healthcare professionals to obtain necessary documentation in a timely manner.

Document all interactions and maintain detailed records of medical records retrieval activities.

Collaborate with internal teams to ensure the timely delivery of medical records to clients.