Chat Support Representative
MS Enterprise
Chat Support Representative
MS Enterprise
Agarkar Nagar, Pune
₹14,500 - ₹25,500 monthly*
Fixed
₹14500 - ₹19500
Average Incentives*
₹6,000
Earning Potential
₹25,500
You can earn more incentive if you perform well
Work from Office
Part Time
Full Time
Any experience
No English Required
Job Details
Interview Details
Job highlights
Fast HR reply
80 applicants
Job Description
- Respond promptly to customer inquiries through live chat.
- Identify and resolve customer issues efficiently and professionally.
- Provide accurate information about products and services.
- Document customer interactions and maintain customer records.
- Escalate unresolved issues to appropriate teams when necessary.
- Maintain a positive and professional demeanor with customers.
- Manage multiple chat conversations simultaneously.
- Follow up with customers to ensure their issues are resolved.
Job role
Work location
Agarkar Nagar, Pune, Maharashtra, India
Department
Customer Support
Role / Category
Customer Success
Employment type
Full Time & Part Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
Skills
Customer support, Chat support, Blended process, Customer documentation, Domestic BPO, Chat quality control, Customer queries, International BPO, Non-Voice Process, Voice Process, Non-Voice/Chat Process
English level
No English Required
Gender
Any gender
About company
Name
MS Enterprise
Address
Agarkar Nagar, Pune, Maharashtra, India
Job posted by MS Enterprise
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