Client Relationship Executive

Key Responsibilities:

• Make outbound calls to prospective customers and introduce company products/services.
• Handle inbound inquiries and provide accurate information to customers.
• Maintain customer database and update call records on CRM/software.
• Understand customer needs and provide suitable guidance or solutions.
• Follow-up with leads to ensure successful conversions.
• Achieve daily/weekly/monthly call targets and conversion goals.
• Maintain a professional and positive attitude during customer interactions.
• Share customer feedback with the team to improve service quality.

Required Skills:

• Good communication skills (Hindi/English or regional languages).
• Basic computer knowledge (MS Office, CRM, data entry).
• Ability to handle customer queries politely and confidently.
• Good listening skills and convincing ability.
• Self-motivated and target-oriented.
• Ability to work in a fast-paced environment.
• Qualifications:Minimum 12th pass; Graduation preferred.
• Prior telecalling or customer service experience is an advantage.