Client Relationship Executive

Star Media Network Private Limited

SangamWadi, Pune

₹18,000 - ₹28,000 monthly*

Fixed

18000 - ₹24000

Average Incentives*

4,000

Earning Potential

28,000

You can earn more incentive if you perform well

Work from Office

Full Time

Min. 1 year

Basic English

Job Details

Interview Details

Job highlights

Urgently hiring

86 applicants

Benefits include: Mobile Allowance, Internet Allowance, Laptop

Job Description

Key Responsibilities:

  • Make outbound calls to prospective customers and introduce company products/services.
  • Handle inbound inquiries and provide accurate information to customers.
  • Maintain customer database and update call records on CRM/software.
  • Understand customer needs and provide suitable guidance or solutions.
  • Follow-up with leads to ensure successful conversions.
  • Achieve daily/weekly/monthly call targets and conversion goals.
  • Maintain a professional and positive attitude during customer interactions.
  • Share customer feedback with the team to improve service quality.


Required Skills:

  • Good communication skills (Hindi/English or regional languages).
  • Basic computer knowledge (MS Office, CRM, data entry).
  • Ability to handle customer queries politely and confidently.
  • Good listening skills and convincing ability.
  • Self-motivated and target-oriented.
  • Ability to work in a fast-paced environment.
  • Qualifications:Minimum 12th pass; Graduation preferred.
  • Prior telecalling or customer service experience is an advantage.

Job role

Work location

The Orion, South Main Road, opp. Don Bosco, Atur Park Co-operative Housing Society, Sangamvadi, Pune, Maharashtra, India

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 1 year

Education

12th Pass

Skills

Telecalling - Customer Service, Sales, Client acquisition, Telecalling, Blended process, Domestic BPO, Telecalling marketing, Business development, International BPO, Voice Process

English level

Basic English

Age limit

20 - 60 years

Gender

Any gender

About company

Name

Star Media Network Private Limited

Address

The Orion, South Main Road, opp. Don Bosco, Atur Park Co-operative Housing Society, Sangamvadi, Pune, Maharashtra, India

Job posted by Star Media Network Private Limited

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