Collection Head

Agency Handling Experience Is Mandatory Oversee The Debt Recovery Process And Deliver Best Performance.  Create And Implement Strategies To Increase The Number Of Successful Collections On Outstanding Debt.  Develop Debt Recovery Partners’ Network And Efficiently Manage Them For Best Output.  Develop Goals That Complement The Overarching Business Goals Of The Company And Coordinate Staff To Continually Meet And Exceed Goals.  Run Reports And Analyse Data Pertaining To The Department And Share With Management And Clients As Required.  Communicate With Clients To Build And Maintain A Strong Working Relationship And Reduce The Number Of Clients Who Stop Working With The Company.  Implement Debt Policies And Procedures That Retain A Smooth Running Of The Department And Avoid Excessive Debt Limits. Field Managers Typically Oversee An Entire Regional Area And Are Responsible For Coordinating Field Employees To Cover All Clients In A Particular Area. They Schedule Routes, Assign Clients To Specific Field Employees, And Arrange Employee-Client Meetings. Hire And Train Team In The Field It’s Up To Field Managers To Hire New Employees And Ensure That They’re Properly Trained Before Allowing Them To Work In The Field. Field Managers Interview Job Candidates, Arrange For New Hire Participation In In-House And Vendor Training Programs, And Travel With New Field Employees To Make Sure They Have A Full Understanding Of Their Responsibilities. Evaluate Team Performance Field Managers Perform Regular Performance Evaluations Of All Field Employees. They Generate Reports Addressing Any Issues And Highlighting The Strengths And Weakness Of Each Member Of The Field Team. They Create Plans To Help Field Employees Improve, Track Employee Progress To Meet The Goals Of These Plans, And Submit Performance Reports To Operations Head. Need An Collections Manager Who Can Play A Key Part Of A Management Team And Oversees High-Level Operation Duties, Such As Attracting Talent And Setting Training Standards And Hiring Procedures. Should Also Analyze And Improve Organizational Processes, And Work To Improve Quality, Productivity And Efficiency.