Collection Team Leader

Job Summary: We are hiring a motivated and certified Team Leader (DRA Certified) to join our growing team. This role involves field visits to customers for collections, maintaining positive customer relationships, and ensuring timely and effective recovery of dues. Your negotiation skills, professionalism, and DRA certification will be key assets in delivering results.

Key Responsibilities:

Conduct field visits to customers for payment collection and ensure timely follow-ups.

Customer Relationship Management:

Maintain accurate records, manage customer interactions with diplomacy, and uphold high service standards.

Reporting & Compliance:

Provide regular updates to management on collection status and ensure compliance with internal policies

Requirements:Education:

12th Pass/Graduation

Experience:

Freshers are welcome to apply

Essential Skills:

Good communication & interpersonal skills

Strong negotiation abilities

Problem-solving mindset

Desirable Skills:                                                                                                                            

Understanding of credit control & financial documentation

Basic knowledge of legal norms related to collections

Certifications:

✅ DRA Certification – Mandatory                     

Other Requirements:

Valid driving license

Reliable mode of transport (bike preferred)

What We Offer: Competitive Salary

Opportunities for Career Growth & Development                                                                                       

Contact Us:

📞 Aditi (HR): +91 7699781852

📞 Aanchal (HR): +91 7291043291

📧 Email:

aditi.sharma@alphamatrixservices.com

aanchal.gupta@alphamatrixservices.com