Counter Staff

Food Preparation

1 Prepare Chaat Items as Per Standard Recipes and Portion Sizes.

2 Ensure Freshness and Quality of Ingredients at All Times.

3 Prepare and Serve All Chaat Items (Pani Puri, Bhel, Ragda, Dahi Puri, Etc) As PerStandard Recipe and Presentation.

4 Refill All Items on Time — Chutneys, Puris, Sev, Onion, Masala, Etc.

5 Maintain Display and Garnish Items Neatly.

Counter Operations

1 Manage The Chaat Counter During Working Hours.

2 Set-up The Counter Before Service and Close it Properly After Service.

3 Handle Peak Time Service Efficiently with Speed and Accuracy.

4 Maintain a Positive and Calm Demeanor During Busy Periods

5 Ensure the Counter and Dining Areas are Kept Clean and Organized.

6 Greet Customers in a Friendly and Welcoming Manner.

7 Follow Opening and Closing Checklist for the Counter.

Customer Service

1 Take Customer Orders Politely and Serve Promptly.

2 Handle Customer Requests and Complaints Courteously.

Hygiene & Cleanliness

1 Maintain cleanliness of the counter, utensils, and surrounding area.

2 Follow Food Safety and Hygiene Standards (Use Gloves, Hair Caps, Clean Apron)

Stock Handling

1 Check Daily Stock of Raw Materials and Inform the Supervisor About Shortages.

2 Avoid Wastage and Handle Ingredients Carefully.

Billing & Cash (if applicable)

1 Assist with Billing or Collect Payment Accurately.

2 Hand Over Cash And Bills To The Supervisor At The End Of The Shift.

Equipment Care

1 Use Chaat-Making Tools And Equipment Safely.

2 ReportAny Damage or Maintenance Issues Immediately.

Compliance & Discipline

1 Follow Outlet Rules, Attendance, And Work Schedules.

2 Wear Proper Uniform and Maintain Personal Hygiene.

Key skills 

1 Basic Knowledge of Hygiene, Cleanliness, and Customer Service.

2 Should be Quick, Neat, and Polite.

3 Must be Able to Work in Shifts.

4 Attention to Detail

5 Expertise in Chaat Preparation.

6 Ability to Work Efficiently in a Fast-Paced Environment.