Customer Care Executive

SM Consultancy

Viman Nagar, Pune

โ‚น13,000 - โ‚น27,000 monthly*

Fixed

โ‚น13000 - โ‚น17000

Average Incentives*

โ‚น10,000

Earning Potential

โ‚น27,000

You can earn more incentive if you perform well

Work from Office

Full Time

Any experience

Basic English

Job Details

Interview Details

Job highlights

Fast HR reply

22 applicants

Benefits include: PF, Health Insurance

Job Description

๐ŸŒŸ Job Opening: Customer Service Executive

๐Ÿ“ Location: Viman Nagar, Pune

๐Ÿ•˜ Shift: 9 AM โ€“ 6 PM (Sunday Off)

๐Ÿ’ฐ Salary: โ‚น13,000 โ€“ โ‚น17,000 (In-hand) + Incentives

โœจ About the Role

We are seeking motivated Customer Service Executives to join our growing team in Viman Nagar, Pune. This role is ideal for individuals who enjoy helping customers, solving problems, and working in a supportive environment.

๐Ÿ“Œ Key Responsibilities

  • Handle inbound and outbound customer queries with professionalism.
  • Provide accurate information and resolve issues effectively.
  • Maintain records of customer interactions and feedback.
  • Collaborate with team members to improve service quality.
  • Ensure high levels of customer satisfaction and retention.

๐ŸŽฏ Desired Candidate Profile

  • Minimum qualification: HSC / Graduate (any stream).
  • Strong communication skills in English, Hindi, and Marathi.
  • Basic computer knowledge (MS Office, email handling).
  • Positive attitude, patience, and problem-solving ability.
  • Freshers welcome; prior experience in BPO/Customer Service is a plus.

๐ŸŒˆ Perks & Benefits

  • Fixed day shift (no night shifts).
  • Attractive incentives based on performance.
  • Friendly work culture with growth opportunities.
  • Sunday fixed off for work-life balance.

๐Ÿ“ฒ Contact Person : HR Prathmesh - 7743943031

Job role

Work location

Viman Nagar, Pune, Maharashtra, India

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

10th or Below 10th

Skills

Cold Calling, Outbound calling, Domestic BPO, Communication, Voice Process

English level

Basic English

Age limit

18 - 35 years

Gender

Any gender

About company

Name

SM Consultancy

Address

Viman Nagar, Pune, Maharashtra, India

Job posted by SM Consultancy

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