Customer Care Executive
Dynamic Financial Services
Customer Care Executive
Dynamic Financial Services
Deccan Gymkhana, Pune
₹12,000 - ₹35,000 monthly*
Fixed
₹12000 - ₹25000
Average Incentives*
₹10,000
Earning Potential
₹35,000
You can earn more incentive if you perform well
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) English
Job Details
Interview Details
Job highlights
Urgently hiring
2 applicants
Benefits include: Mobile Allowance, Internet Allowance
Job Description
- Respond promptly and professionally to customer inquiries via phone, email, or chat
- Listen actively and understand customer concerns or issues
- Provide accurate information related to products, services, pricing, or policies
- Provide customer feedback to internal teams for product or service enhancements
- Suggest improvements in the customer support process to boost efficiency
- Stay updated on new product features, updates, and policy changes
- Excellent verbal and written communication skills (in English and regional languages, if applicable)
- Strong listening and interpersonal skills
- Patience, empathy, and a positive attitude
- Ability to handle pressure and high call volumes
- Problem-solving and analytical thinking
Job role
Work location
Gunjal Complex, Pulachi Wadi Road, Pulachi Wadi, Deccan Gymkhana, Pune, Maharashtra, India Deccan Gymkhana, Pune
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
Skills
Lead Generation, Telecalling - Customer Service, Telemarketing, Inside sales, Lead conversion, Telecalling, Domestic BPO, Telecom, Telecalling marketing, Customer care, Telecommunications, Loan processing, Personal Loan Sales, Customer Grievance Handling, Voice Process
English level
Good (Intermediate / Advanced) English
Age limit
20 - 45 years
Gender
Female
About company
Name
Dynamic Financial Services
Address
Gunjal Complex, Pulachi Wadi Road, Pulachi Wadi, Deccan Gymkhana, Pune, Maharashtra, India Deccan Gymkhana, Pune
Job posted by Dynamic Financial Services
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