Customer Care Executive

Tele Pro Tech

Pune

₹35,000 - ₹65,000 monthly*

Fixed

35000 - ₹45000

Average Incentives*

20,000

Earning Potential

65,000

You can earn more incentive if you perform well

Work from Office

Full Time

Night Shift

Any experience

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

Benefits include: Overtime Pay, Annual Bonus, Travel Allowance (TA), Food/Meals, Accommodation, 5 working days

Job Description

About the Role We are looking for a proactive and customer-focused Customer Executive to join our team. The ideal candidate must have strong communication skills, especially in English, and be passionate about delivering excellent customer service.


Key Responsibilities:

  • Handle customer inquiries via phone, email, or chat in a professional manner.
  • Provide accurate information about products and services.
  • Resolve customer issues promptly and effectively.
  • Maintain customer records and update databases as required.
  • Coordinate with internal teams to ensure smooth service delivery.
  • Follow company processes and maintain service quality standards.


Required Skills & Qualifications:

  • Strong verbal and written English communication skills (mandatory).
  • Good interpersonal and problem-solving abilities.
  • Basic computer knowledge (MS Office, email handling).
  • Ability to work in a fast-paced environment.
  • Freshers or experienced candidates can apply.
  • Eligibility Must be ready to relocate to the company location AP.


Company Benefits:

  • Company-provided accommodation (stay).
  • 1-time meal provided by the company.
  • Paid Leaves as per company policy.
  • Growth opportunities and a friendly work environment.
  • Work Schedule[shift timings - Night shifts]
  • Mention working days - 5 days a week


Job role

Work location

Pune, Maharashtra, India

Department

Customer Support

Role / Category

Customer Support - International Voice Process

Employment type

Full Time

Shift

Night Shift

Job requirements

Experience

Any experience

Education

Graduate

Skills

Blended process, International BPO, Voice Process

English level

Good (Intermediate / Advanced) English

Age limit

20 - 45 years

Gender

Any gender

About company

Name

Tele Pro Tech

Address

Pune, Maharashtra, India

Job posted by Tele Pro Tech

FAQs about this job

Show all

Apply for job