Customer Relations Executive
Sunrise Group
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Customer Relations Executive
Sunrise Group
Hadapsar, Pune
₹12,000 - ₹20,000 monthly
Fixed
₹12000 - ₹20000
Earning Potential
₹20,000
Job Details
Interview Details
Job highlights
13 applicants
Job Description
- Client Relationship Management: Act as the main point of contact, building trust and maintaining regular communication to update clients on project progress and resolve concerns proactively.
- Sales & Lead Conversion: Assist business development teams by presenting design concepts, material samples, and 3D renders to convert potential inquiries into confirmed orders.
- Project Coordination: Work closely with internal teams—including architects, 3D visualizers, and execution teams—to track designs, BOQs (Bill of Quantities), and project milestones.
- CRM Systems Management: Maintain and update client data, meeting notes, and payment milestones in software
- Strategy Development: Create and execute social media strategies aligned with business goals.
- Content Creation: Plan, produce, and schedule daily, high-quality, and engaging content for various platforms.
- Community Management: Engage with followers, respond to comments/messages, and manage online brand reputation.
- Analytics & Reporting: Monitor key performance indicators (KPIs), analyze data, and optimize campaigns for better ROI.
- Trend Monitoring: Stay updated with social media trends, tools, and best practices.
- Collaboration: Work with marketing, design, and sales teams to align, promote, and support brand initiatives.
Job role
Work location
301 chintamani plaza ,Akashvani, Indraprashtha Society, Hadapsar, Pune, Maharashtra, India Hadapsar, Pune
Department
Sales & BD
Role / Category
Sales Support & Operations
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
Graduate
English level
Basic English
Gender
Any gender
About company
Name
Sunrise Group
Address
301 chintamani plaza ,Akashvani, Indraprashtha Society, Hadapsar, Pune, Maharashtra, India Hadapsar, Pune
Job posted by Sunrise Group
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