Customer Relations Executive

Act as the primary point of contact for customers

Handle customer queries via calls, emails, and meetings

Maintain and update customer records in CRM systems

Ensure timely follow-ups with clients

Resolve customer complaints in a professional and efficient manner

Coordinate with sales, accounts, and operations teams

Assist in client onboarding and documentation process

Collect customer feedback and share insights for improvement

Maintain strong relationships to ensure repeat business and referrals