Customer Relationship Officer

Kickass Adventures

Koregaon Park, Pune

₹18,000 - ₹30,000 monthly

Fixed

18000 - ₹30000

Earning Potential

30,000

Work from Office

Full Time

Any experience

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

100 applicants

Benefits include: Overtime Pay

Job Description

ABOUT US :- Mystery Rooms Is A Unique Escape Game Concept And The Fastest Growing Entertainment Brand Already Operational In 16 Cities PAN India.


Mystery Rooms Is A Challenging Race Against The Clock Where The Sole Motive Is To Get Yourself Out Of A Theme Based Room Before Time. 


Roles And Responsibilities :-


⦁ To Manage Bookings And Customer Queries


⦁ Monitor Movements In The Backend Department


⦁ Complete The Assigned Task


⦁ Manage Customers At The Front Desk, Give Briefing Of The Games


⦁ Have A Mindset Of Hospitality Service


⦁ Communication And Interpersonal Skills Are Necessary For Customer Interactions.


⦁ Able To Multitask, Set Priorities And Handle End-To-End Customer


⦁ Aptitude Towards Delivering High Quality Customer Service With Good Organizational And Interpersonal Skills

Job role

Work location

Lane No. 7, Ashok Chakra Society, Meera Nagar, Koregaon Park, Pune, Maharashtra 411001, India

Department

Customer Support

Role / Category

Customer Support - Operations

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

Graduate

Past role/category experience

Customer Support - Operations, Customer Support - BPO / Voice / Blended, Customer Success

Skills

Good Communication Skills, English, Customer support, Oral communication, Verbal communication, English speaking, English vocabulary, Customer queries, English proficiency

English level

Good (Intermediate / Advanced) English

Age limit

18 - 30 years

Gender

Any gender

About company

Name

Kickass Adventures

Address

Lane No. 7, Ashok Chakra Society, Meera Nagar, Koregaon Park, Pune, Maharashtra 411001, India

Job posted by Kickass Adventures

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