Customer Service Associate

Opening for International Customer Support role in Pune, salary upto 5.75 lpaOnly excellent English communication candidates can apply for this role 

Job Description:

An exciting opportunity awaits both freshers and experienced individuals to join a leading MNC in Bangalore for the role of International Customer Support. The position involves providing voice support to customers and requires working from the office with the convenience of both side cab facilities.

Key Responsibilities:

• Utilize excellent English communication skills to address and resolve client issues over calls.
• Willingness to work in a 24*7 office environment.
• Demonstrate analytical problem-solving abilities to understand and resolve customer issues.
• Exhibit quick thinking and problem-solving skills to independently, thoroughly, and efficiently resolve customer issues.
• Proactively show respect for customer's time and manage time effectively to ensure all customer interactions add value.

Requirements

• Regular Graduate or Masters degree holder.
• Strong problem-solving and analytical skills.
• Ability to work in a 24*7 shift environment.
• Excellent English communication skills.
• Prior experience in BPO for non-technical graduates is preferred.

Location: Pune - Work from Office

Qualification: Any Graduate

Shifts: 24*7

Work Experience: Any Graduate experienced candidate in BPO or customer service role can apply.

Note: Undergraduates are not eligible for this position.

Benefits

Opportunity to apply IJP for promotion

PF/Medical insurance benefits

Cab facility both ways.