Customer Service Officer

Equitas Small Finance Ltd

Pune

Not disclosed

Work from Office

Full Time

Min. 2 years

Job Details

Job Description

Customer Service Officer

Purpose of the role: 

  • To ensure high quality delivery of all banking services and products to our clients in a fair and transparent manner.

 

Key Responsibilities: 

 

  1. Handle front office branch operations  (Teller/Customer Service) and ensure smooth running of the branch.
  2. Ensure compliance to banking guidelines, quality framework and audit requirements. Handling of  all cash/ non-cash transactions and posting of entries in the system in a timely and error-free manner.
  3. Keep updated on all the relevant bank policies and regulations. Safe custody of all stationery, account kits, cheque books, forms etc and timely updation of all relevant registers.
  4. Compliance with KYC, AML, audit and other regulations in all branch banking operations. Cross-sell of savings and investment products to clients to meet branch objectives. Delivery of high standards of customer service and relationship management to clients to enable retain them.

Job role

Work location

Branch Banking>West>Maharashtra>Mumbai>Pune>Pune>Maharashtra>9013>Nighotwadi

Department

Banking / Insurance / Financial Services

Role / Category

Banking Operations

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 2 years

About company

Name

Equitas Small Finance Ltd

Job posted by Equitas Small Finance Ltd

This job has expired