Customer Service Representative

Byjus

Wanowrie, Pune

₹9,000 - ₹40,000 monthly*

Fixed

9000 - ₹10000

Average Incentives*

30,000

Earning Potential

40,000

You can earn more incentive if you perform well

Work from Office

Full Time

Freshers can apply

Basic English

Job Details

Interview Details

Job highlights

50 applicants

Benefits include: Weekly Payout

Job Description


We are looking for Customer Relationship Associates to be responsible for engaging with key customers by building and preserving trusting relationships. The CRA will constantly identify opportunities to grow the business and build positive relationships with new clients. You will be responsible for scheduling the counseling sessions with the parents and their child which will be conducted during the weekends.


We initially book a free counseling session for the child with the parents. In any counseling session the discussion is all about the learning methodology of the child and areas of improvement in his current way of learning and to provide solutions for this.



To be successful as a Customer Relationship Associate, you should possess excellent communication skills and maintain the core values of the organization.


Customer Relationship Associate responsibilities : 


● Interacting with the customers over calls on a daily basis and scheduling counseling sessions.


● Conducting counseling sessions with the parents and identifying the challenges faced by the child with respect to the learning style and providing solutions using the USPs of the Byju’s products.


You will be working for 6 days a week.


Important features about the job:


  • Designation – Customer Relationship Associate
  • CTC - 4 LPA (20% - 25% Fixed Pay and 75% - 80% Variable Pay)
  • Variable Pay - 50% of Upfront Collection for all Verified Sales - No Upper Cap
  • Nature of the job – Work from Home/ Work from Office




Please Note


  • For all New Hires there is a 3 week training program. Upon successful completion the above offer will take effect. 
  • For all Ex-Byjuites, the above offer is applicable from Day 1 once you have been selected for this role.

Job role

Work location

BYJU'S Tuition Centre - Hadapsar, Pune - Solapur Road, Bhaskar Colony, Swami Vivekanand Nagar, Lakshmi Nagar, Wanowrie, Pune, Maharashtra, India

Department

Sales & BD

Role / Category

Inside Sales

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

Graduate

English level

Basic English

Gender

Any gender

Interview details

Interview mode

Online/Telephonic

About company

Name

Byjus

Address

BYJU'S Tuition Centre - Hadapsar, Pune - Solapur Road, Bhaskar Colony, Swami Vivekanand Nagar, Lakshmi Nagar, Wanowrie, Pune, Maharashtra, India

Job posted by Byjus

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