Customer Service Representative

Ecomm Connect

Dhanori, Pune

₹12,000 - ₹19,000 monthly*

Fixed

12000 - ₹14000

Average Incentives*

5,000

Earning Potential

19,000

You can earn more incentive if you perform well

Work from Office

Full Time

Any experience

Basic English

Job Details

Interview Details

Job highlights

Urgently hiring

Fast HR reply

94 applicants

Job Description

Job Summary:

We are seeking a motivated and enthusiastic Customer Service Representative to join our outbound sales team. In this role, you will engage with potential customers, promote our products and services, and drive sales through effective communication and relationship-building.


Key Responsibilities:

  • Conduct outbound calls to prospective customers to introduce and promote our offerings.
  • Identify customer needs and tailor solutions to meet those needs.
  • Achieve sales targets and contribute to team goals through effective selling techniques.
  • Maintain accurate records of customer interactions and sales activities in our CRM system.
  • Provide exceptional customer service by addressing inquiries and resolving issues promptly.
  • Collaborate with team members to share insights and improve sales strategies.
  • Stay informed about product features, promotions, and industry trends to enhance sales effectiveness.


Qualifications:

  • High school diploma or equivalent; relevant experience in sales or customer service preferred.
  • Excellent communication and interpersonal skills.
  • Strong sales acumen with the ability to persuade and negotiate.
  • Ability to handle rejection and maintain a positive attitude.
  • Strong organizational skills and attention to detail.


What We Offer:

  • Competitive salary with performance-based incentives.
  • Comprehensive training and ongoing support.
  • Opportunities for career advancement.
  • A dynamic and collaborative work environment.

Job role

Work location

PRASUN SAVOY, Laxmi Nagar, Dhanori, Pune, Maharashtra, India

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

12th Pass

Skills

Customer service, Good Communication Skills, Outbound calling

English level

Basic English

Regional language

Fluent in speaking Hindi

Gender

Any gender

About company

Name

Ecomm Connect

Address

PRASUN SAVOY, Laxmi Nagar, Dhanori, Pune, Maharashtra, India

Job posted by Ecomm Connect

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