Customer Service Representative
Ecomm Connect
Customer Service Representative
Ecomm Connect
Dhanori, Pune
₹12,000 - ₹19,000 monthly*
Fixed
₹12000 - ₹14000
Average Incentives*
₹5,000
Earning Potential
₹19,000
You can earn more incentive if you perform well
Job Details
Interview Details
Job highlights
Urgently hiring
Fast HR reply
94 applicants
Job Description
Job Summary:
We are seeking a motivated and enthusiastic Customer Service Representative to join our outbound sales team. In this role, you will engage with potential customers, promote our products and services, and drive sales through effective communication and relationship-building.
Key Responsibilities:
- Conduct outbound calls to prospective customers to introduce and promote our offerings.
- Identify customer needs and tailor solutions to meet those needs.
- Achieve sales targets and contribute to team goals through effective selling techniques.
- Maintain accurate records of customer interactions and sales activities in our CRM system.
- Provide exceptional customer service by addressing inquiries and resolving issues promptly.
- Collaborate with team members to share insights and improve sales strategies.
- Stay informed about product features, promotions, and industry trends to enhance sales effectiveness.
Qualifications:
- High school diploma or equivalent; relevant experience in sales or customer service preferred.
- Excellent communication and interpersonal skills.
- Strong sales acumen with the ability to persuade and negotiate.
- Ability to handle rejection and maintain a positive attitude.
- Strong organizational skills and attention to detail.
What We Offer:
- Competitive salary with performance-based incentives.
- Comprehensive training and ongoing support.
- Opportunities for career advancement.
- A dynamic and collaborative work environment.
Job role
Work location
PRASUN SAVOY, Laxmi Nagar, Dhanori, Pune, Maharashtra, India
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
Skills
Customer service, Good Communication Skills, Outbound calling
English level
Basic English
Regional language
Fluent in speaking Hindi
Gender
Any gender
About company
Name
Ecomm Connect
Address
PRASUN SAVOY, Laxmi Nagar, Dhanori, Pune, Maharashtra, India
Job posted by Ecomm Connect
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