Location: [pune kharadi - 411014]

Salary: ₹25,000 – ₹35,000 per month (Based on experience and skills)

Experience: 1–6 years

Working Hours: rotational shift

Job Summary:

We are looking for a dynamic and customer-focused Customer Success Executive to join our growing team.

The ideal candidate should have excellent communication skills in English and a strong desire to help customers succeed with our products and services.

• Key Responsibilities:Build and maintain strong relationships with customers to ensure high levels of satisfaction.
• Act as the primary point of contact for customer queries and support requests.
• Understand customer needs and help them effectively use our products/services.
• Coordinate with internal teams to resolve customer issues promptly.
• Track customer feedback and share insights with the product and sales teams.
• Ensure timely follow-ups and maintain accurate records in CRM systems.
• Requirements:Bachelor’s degree in any field.
• 0–2 years of experience in customer service, client handling, or a similar role.
• Excellent English communication skills (both written and spoken) are a must.
• Strong interpersonal skills with a customer-first attitude.
• Basic knowledge of CRM tools is a plus.
• Ability to work in a fast-paced and collaborative environment.
• What We Offer:Competitive salary (₹25,000 – ₹35,000 per month)
• Friendly and supportive work culture
• Opportunities for growth and skill development
• Exposure to working with diverse clients and teams