Customer Support Coordinator
Shruti Infotech
Customer Support Coordinator
Shruti Infotech
Warje, Pune
₹20,000 - ₹30,000 monthly
Fixed
₹20000 - ₹30000
Earning Potential
₹30,000
Work from Office
Full Time
Night Shift
Min. 2 years
Basic English
Job Details
Interview Details
Job highlights
Urgently hiring
97 applicants
Job Description
candidate for Customer support coordination on call for PAN India CCTV/IT projects. Arrange support team at locations with searching appropriate vendors for technical resolution of CCTV and IT infra. Close the tickets and coordinate with client with reports and email. after closing ticket raised bills and follow-up payments. Other back office work like office & sales communications, quotations, daily reports, deployment of team at sites , take reports for further process of billing and completion reports. Daily report taking form CCTV project sites and communicate over mail to leaders. Project management and involve in design and execution process.
Job role
Work location
Shruti Infotech , office 405, HIghway Heights, Late Ghosale path, Atul nagar , off Pune Bangalore highway, Warje Warje, Pune
Department
Customer Support
Role / Category
Customer Support - Operations
Employment type
Full Time
Shift
Night Shift
Job requirements
Experience
Min. 2 years
Education
Graduate
Skills
Decision making, Customer support, Telephonic support, Strategic decision-making, Customer documentation, Making decision, Adaptability, Computer applications, Communication, Computer proficiency, Escalation support, Computer knowledge, Ticket resolution
English level
Basic English
Gender
Any gender
About company
Name
Shruti Infotech
Address
Shruti Infotech , office 405, HIghway Heights, Late Ghosale path, Atul nagar , off Pune Bangalore highway, Warje Warje, Pune
Job posted by Shruti Infotech
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