Customer Support Executive

Yugan Medical Industries Private Limited

Karve Nagar, Pune

₹15,000 - ₹30,000 monthly

Fixed

15000 - ₹30000

Earning Potential

30,000

Work from Office

Full Time

Min. 6 months

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

36 applicants

Benefits include: Overtime Pay, Flexible Working Hours, Laptop, Health Insurance

Job Description

Respond to customer queries via chat, email, and CRM software promptly and professionally.

Resolve issues related to orders, warranties, product information, and returns.

Document all interactions in the CRM and ensure timely follow-up for unresolved queries.

Coordinate with internal departments (logistics, warehouse, technical team) to ensure efficient resolution.

Maintain customer satisfaction by providing a positive service experience.

Job role

Work location

Kedar Empire 3 Floor above Two Wheeler Showroom nalstop Pune Karve Nagar, Pune

Department

Customer Support

Role / Category

Customer Support - Non Voice / Chat

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 6 months

Education

12th Pass

Skills

Communication, Non-Voice Process, Voice Process, Non-Voice/Chat Process

English level

Good (Intermediate / Advanced) English

Regional language

Fluent in speaking Marathi, Hindi

Age limit

18 - 40 years

Gender

Any gender

About company

Name

Yugan Medical Industries Private Limited

Address

Kedar Empire 3 Floor above Two Wheeler Showroom nalstop Pune Karve Nagar, Pune

Job posted by Yugan Medical Industries Private Limited

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