Customer Support Executive

Conneqt Business Solutions

Kalyani Nagar, Pune

₹14,000 - ₹23,000 monthly*

Fixed

14000 - ₹21500

Average Incentives*

1,500

Earning Potential

23,000

You can earn more incentive if you perform well

Work from Office

Full Time

Any experience

Basic English

Job Details

Interview Details

Job highlights

Urgently hiring

121 applicants

Benefits include: PF, Health Insurance, ESI (ESIC)

Job Description

Profile – Customer support Executive

Qualification required – Graduates from Pharmacy background only

Required good communication and interaction skills

·        Roles - Responsible for working with insurance process and medical billing staff to manage the Claim/reimbursement process

·        Should be aware about lab test, OPD, Dental, Pharmacy and also must be able to read the doctor prescription

·        Monitors continued eligibility status and documents drug shipments received in computerized tracking system

·        Should be aware about Illness/ Injury/ Diseases and medicine prescribed by doctors

·        Should be able to read the medical report and Symbols 

·        Handling customers quires on calls

(Freshers experienced both are welcome)

Location- Marigold society marisoft-3 west wing 1st floor kalyani nagar Pune-411014

Job role

Work location

Kalyani Nagar, Pune, Maharashtra, India

Department

Customer Support

Role / Category

Customer Support - Non Voice

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

Graduate

Past role/category experience

Customer Support - Non Voice / Chat, Customer Support - BPO / Voice / Blended, Customer Support - Non Voice

Skills

Blended process, Domestic BPO, Non-Voice Process, Non-Voice/Chat Process

English level

Basic English

Degree/ Specialisation

Any B.Pharm (Hons.), Any B.Pharm, Any Pharm.D (Atleast one)

Gender

Any gender

About company

Name

Conneqt Business Solutions

Address

Kalyani Nagar, Pune, Maharashtra, India

Job posted by Conneqt Business Solutions

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