Customer Support Executive

Dear Candidates,

We have customer support openings for both Full timers and Part timers in Pune ( For Part time openings, we welcome college degree studying students)

Male/Female both are preferred

We are happy to have freshers for this job role.

Roles & Responsibilities:

Handling the Callers diligently and providing the required information promptly over the phone.

Listen to the callers concerns, Issues, and queries (if any) respond & direct them appropriately.

Refer escalations & questions to respective team, if required for prompt closure.

Maintain a positive attitude and calmly respond to the callers.

Understand the process, execute, and maintain SLA in Certain Metrics.

What we are looking for:-

Excellent Communication Skills in English and Marathi.

Pursuing degree, graduate or postgraduate

Personable, attentive, and active listener

Pleasant voice with pleasing telephonic etiquette's

Working knowledge of computers, coupled with the ability to comprehend and follow instructions.

Adept at typing with accuracy and speed.

Need more details? Connect with our HR team at +91 8141365042 (HR Tanisha)