Customer Support Executive

Yugan Medical Industries Private Limited

Kothrud, Pune

₹15,000 - ₹23,000 monthly

Fixed

15000 - ₹23000

Earning Potential

23,000

Work from Office

Full Time

Min. 6 months

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

3 applicants

Benefits include: Mobile Allowance, Internet Allowance, Laptop

Job Description

Respond to customer queries via chat, email, and CRM software promptly and professionally.

Resolve issues related to orders, warranties, product information, and returns.

Document all interactions in the CRM and ensure timely follow-up for unresolved queries.

Coordinate with internal departments (logistics, warehouse, technical team) to ensure efficient resolution.

Maintain customer satisfaction by providing a positive service experience.


Job role

Work location

Kedar Empire 3 Floor above Two Wheeler Showroom nalstop Pune Kothrud, Pune

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 6 months

Education

12th Pass

Skills

Domestic BPO, Voice Process

English level

Good (Intermediate / Advanced) English

Age limit

18 - 33 years

Gender

Female

About company

Name

Yugan Medical Industries Private Limited

Address

Kedar Empire 3 Floor above Two Wheeler Showroom nalstop Pune Kothrud, Pune

Job posted by Yugan Medical Industries Private Limited

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