Customer Support Executive - International Voice Process

WE ARE HIRING FOR Customer Support Executive

Location: viman nagar pune

Employment Type: Full-time

Shift: Rotational Shift

Work Mode: Work From Office

• Roles & Responsibilities
• Handle inbound and outbound calls from customers and service professionals
• Understand customer requirements and guide them through platform
• Assist professionals with onboarding, account setup, and service usage
• Resolve customer queries, complaints, and issues efficiently
• Meet daily call and performance targets
• Maintain accurate records and updates in CRM systems
• Ensure high levels of customer satisfaction and service quality

Eligibility Criteria

• Minimum qualification: HSC / Graduate in any discipline mini 1 year of experiance in international voice
• Freshers are welcome; experience in International voice as customer support, sales, or international BPO is an advantage
• Good communication skills in English (additional languages are a plus)
• Basic computer knowledge and CRM understanding
• Willingness to work in a target-driven environment

Skills Required

• Strong communication and interpersonal skills
• Customer-focused attitude
• Problem-solving abilities
• Time management and multitasking
• Sales and negotiation skills (preferred)
• Salary & Benefits

Competitive salary as per industry standards

salary - upto 20000 TO upto40000 + incentives

Performance-based incentives

Professional work environment

Growth and learning opportunities