Director - Human Resources Consulting

Director – Human Resources Consulting Group

Director – Human Resources Consulting Group
The Human Resources Consulting Group (HRCG) serves as an internal consulting team that owns short to mid-term strategy execution and operational direction for the People function in alignment with organization objectives. The incumbent is expected to lead a team of HR generalists responsible for seamless delivery of time-bound project assignments and cyclical activities, lending core HR support to mid-level people leaders across India.

Key Responsibilities and Duties

• Partner with business HR leaders and COEs to deliver integrated, scalable HR solutions aligned to business strategy.
• Lead and execute short- to mid-term (1–3 years) HR strategies supporting enterprise and local objectives.
• Drive organization design, change management, leadership development, and talent initiatives.
• Provide strategic HR consulting, coaching, and guidance to business and functional leaders.
• Deliver human capital solutions using data insights, scenario modeling, and problem-solving tools.
• Localize and embed global HR programs (Talent, DEI, Rewards, Learning, ER) to fit India GCC needs.
• Oversee compliance, performance management, talent reviews, and employee experience processes.
• Manage employee relations, lead ER strategy, and partner with legal on sensitive issues and policies.
• Handle HR escalations, risk mitigation, and resource deployment for high-impact priorities.
• Lead, mentor, and develop a high-performing HR team to drive service excellence and long-term success.

Educational Requirements

• University (Degree) Preferred

Work Experience

• 8+ Years Required; 10+ Years Preferred

Career Level
10PL
Related SkillsBusiness Acumen, Change Management, Conflict Management, Consultative Communication, Data-Based Decision Making, HR Business Consultation, Human Capital Strategy, Influence, Problem Solving, Talent Mindset, Trusted HR Advisory

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Company Overview

TIAA Global Capabilities was established in 2016 with a mission to tap into a vast pool of talent, reduce risk by insourcing key platforms and processes, as well as contribute to innovation with a focus on enhancing our technology stack. TIAA Global Capabilities is focused on building a scalable and sustainable organization , with a focus on technology , operations and expanding into the shared services business space.

 
Working closely with our U.S. colleagues and other partners, our goal is to reduce risk, improve the efficiency of our technology and processes and develop innovative ideas to increase throughput and productivity.

We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.

Our Culture of Impact

At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen's entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways—because when our people succeed, our impact on clients' lives grows stronger.

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team: 

Phone: (800) 842-2755

Email: accessibility.support@tiaa.org

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Experience Level

Executive Level