EPM Cloud Level 2 and Level 3 Support Engineer

EPM Cloud L2\L3 Support

EPM Cloud L2\L3 Support1

• 5+ years of experience as L2\L2 Support in EPM Cloud environment
• Hands on L2 and L3 Support experience on Oracle EPM cloud applications PBCS/EPBCS
• Work on tickets / queries raised by users
• Resolve / data fix – transactions.
• Bug-fix in the existing code base as prioritized by customer.
• Experience in Forms & Reports design, Business Rules, Data Management, SmartView, RestAPI
• Working knowledge of PowerShell or Groovy scripting
• Good to have experience in FCCS, ARCS and EDM
• On-Prem Hyperion Administration skills will be and added advantage:
• Stop and Start of services
• Patching
• Debugging issues in HFM, DRM, Essbase
• Certificate (SSL, Ldap etc) renewals
• Ready to work in rotational shifts: 17:30 to 02:30 IST and 20:30 - 05:30 IST
• Excellent communication skills
• Good team player

Experience Level

Mid Level