Complaints Executive
EXL SERVICES
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Complaints Executive
EXL SERVICES
Pune
Not disclosed
Job Details
Job Description
Executives
We are seeking dedicated and customer-focused individuals to handle Complaints back-office transactions with professionalism and empathy. You will play a key role in investigating and resolving customer concerns, ensuring compliance with regulatory standards while delivering fair outcomes and exceptional service.
You will be managing complex and sensitive situations with empathy and accuracy. This role requires a strong understanding of financial principles, attention to detail, and a commitment to delivering solutions that align with organizational policies and customer needs.
Job role
Work location
Pune
Department
Customer Support
Role / Category
Customer Support - Service Delivery
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 2 years
About company
Name
EXL SERVICES
Job posted by EXL SERVICES
Apply on company website