Complaints Executive

EXL SERVICES

Pune

Not disclosed

Work from Office

Full Time

Min. 2 years

Job Details

Job Description

Executives

We are seeking dedicated and customer-focused individuals to handle Complaints back-office transactions with professionalism and empathy. You will play a key role in investigating and resolving customer concerns, ensuring compliance with regulatory standards while delivering fair outcomes and exceptional service.

You will be managing complex and sensitive situations with empathy and accuracy. This role requires a strong understanding of financial principles, attention to detail, and a commitment to delivering solutions that align with organizational policies and customer needs.


Job role

Work location

Pune

Department

Customer Support

Role / Category

Customer Support - Service Delivery

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 2 years

About company

Name

EXL SERVICES

Job posted by EXL SERVICES

Apply on company website