Front Desk Executive

Job in brief: Front desk officers are responsible for taking care of guests and customers. Their work mainly involves interacting with customers and business partners, either in person or through phone calls. They also assist in organizing work documents and firm logistics. Front desk officers are responsible for taking care of guests and customers. Their work mainly involves interacting with customers. They also assist in organizing work documents and firm logistics.

Hiring Agency:  Namura HR Consultancy

Company Description : ‘Manoshanti’ is a chain of multispecialty centres offering comprehensive mental health care by a team of dedicated and experienced mental health professionals.

Company Location:  101, The Square, Veerabhadra nagar, Baner, Pune, +91

7888049087, manoshantipune@gmail.com, 101, The Square, Veerabhadra nagar, Baner, Pune

Company Website: https://manoshanti.com/

Work experience range: 1 to 2 year

Annual CTC: 26.5 k per month with CTC of 3.19 LPA if fulfill competencies

Required Qualification: Any graduate

Work Model: Work from Office and 6 days’ a week

Skills Required:

·       Must have at least 1 year of experience handling reception or front desk at any organisation Proficiency in Microsoft Office MS Excel, MS Word

·       Must have some experience in supervising housekeeping activities and supervising housekeeping team

·       Proficiency in written and verbal communication skills. Must be well conversant in english- written and verbal communication skills, taking care of customer correspondence through calls/emails/social media etc.

·       Hands-on experience with office equipment (e.g. printers ,photocopiers, social media mobile phones, etc )

·       Presentable ,well groomed, Maintain a positive and friendly attitude

·       Resourceful and taking ownership for tasks given

·       Planning and organizational skills

·       Multitasking and time-management skills, with the ability to prioritize tasks and complete work in given timelines

·       Professional attitude and appearance

·       Customer service orientation

Role & Responsibilities:

•       Visitor management: Greet and welcome guests, answer their questions, and direct them to the appropriate person or department. 

•       Communication: Answer, screen, and forward incoming phone calls, as well as manage emails and messages. 

•       Administrative support: Handle tasks such as data entry, filing, copying, and scanning documents. 

•       Scheduling: Manage appointments, meeting bookings, and conference room schedules. 

•       Office operations: Maintain a tidy and organized reception area and manage office supplies. 

•       Mail and deliveries: Receive, sort, and distribute incoming mail and packages, and prepare outgoing items. 

•       Security: Follow security procedures, such as monitoring logbooks and issuing visitor badges.