Front Office Executive
Hotel Aurora Tower
Front Office Executive
Hotel Aurora Tower
Pune Cantonment, Pune
₹18,000 - ₹21,000 monthly
Fixed
₹18000 - ₹21000
Earning Potential
₹21,000
Work from Office
Full Time
Min. 6 months
Basic English
Job Details
Interview Details
Job highlights
Urgently hiring
77 applicants
Benefits include: PF, Flexible Working Hours, ESI (ESIC), Food/Meals, Accommodation
Job Description
- Welcome guests upon arrival with warmth and professionalism.
- Perform check-in and check-out procedures efficiently and accurately.
- Manage guest reservations, cancellations, and modifications on system.
- Handle guest inquiries, complaints, and requests in a prompt and courteous manner.
- Coordinate with housekeeping and other departments to ensure guest satisfaction.
- Manage billing and payment procedures, ensuring accuracy of charges.
- Maintain up-to-date knowledge of hotel policies, room rates, packages, and promotions.
- Provide guests with information about local attractions, transportation, and hotel services.
- Ensure the front desk and lobby area are clean, organized, and presentable.
- Follow hotel security and safety procedures, including verifying guest identification.
Job role
Work location
Aurora Towers, Camp, Pune, Maharashtra, India
Department
Admin / Back Office / Computer Operator
Role / Category
Front Office / Receptionist
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 6 months
Education
Diploma
Past role/category experience
Front Office & Guest Services, Front Office / Receptionist, Hospitality Management
English level
Basic English
Gender
Any gender
About company
Name
Hotel Aurora Tower
Address
Aurora Towers, Camp, Pune, Maharashtra, India
Job posted by Hotel Aurora Tower
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