Job Requirements
Customer service
Enquiry management
Customer satisfaction
IHG
Customer relationship
Conflict handling
Job Details
Job Description
Designation: Guest Service Associate Mini. Education Required – Bachelors or Diploma in Hospitality Job Timings – Rotational Shifts Working Terms: - 9 hours Working per day - 1 week off during weekdays - Public Holidays & weekends will be working day - Rotational Shift Timings - Uniform & grooming required as per standard Skills Required: - Basic knowledge of Microsoft office (Excel, Word, PPT) - Problem-solving skills - Can maintain calm under pressure - Team Player Role & responsibilities: -Customer Delights -Event Operations -Handling and Coordinating High Profile Guests -Escorting VIP Guests -Hosting & Coordinating Events -End to End Service to High Profile Guests - Customer Interaction - Game Operating & Playing - Selling Skills - Customer Operations Handling Perks and benefits -24 Days paid Annual Casual Leave after probation period -Mediclaim -Earned wage access -L&D -Long service rewards and recognition programs - Incentive and perquisites -Child education and self education benefits -Mental and health well-being programs -Workshops and expo/ trade-show (national & International) exposure - Public Holiday double wages
More about this Guest Service Associate job
Shott Amusement Private Limited is aggressively hiring for the job profile of Guest Service Associate at Pune in Koregaon Park / ABC Farm locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 22,000 INR and can go up to 25,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Pune to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good English skills and sound communication skills for this job. 4. Who can apply for this job? Ans. Both Male and Female candidates can apply for this job. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Pune at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 06-Dec-2023. For more details, download apna app and find Full Time jobs in Pune. Through apna, you can find jobs in 74 cities across India. Join NOW!
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