Guest Service Associate

Shott Amusement Private Limited

Pune

₹22,000 - ₹25,000 monthly

Fixed

22000 - ₹25000

Earning Potential

25,000

Work from Office

Full Time

Any experience

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

Fast HR reply

107 applicants

Benefits include: Annual Bonus, PF, Health Insurance

Job Description

Designation: Guest Service Associate

Mini. Education Required – Bachelors or Diploma in Hospitality

Job Timings – Rotational Shifts



Working Terms:

- 9 hours Working per day

- 1 week off during weekdays

- Public Holidays & weekends will be working day

- Rotational Shift Timings

- Uniform & grooming required as per standard


Skills Required: 

- Basic knowledge of Microsoft office (Excel, Word, PPT)

- Problem-solving skills

- Can maintain calm under pressure

- Team Player


Role & responsibilities:

-Customer Delights

-Event Operations

-Handling and Coordinating High Profile Guests

-Escorting VIP Guests

-Hosting & Coordinating Events

-End to End Service to High Profile Guests

- Customer Interaction

- Game Operating & Playing

- Selling Skills

- Customer Operations Handling


Perks and benefits

-24 Days paid Annual Casual Leave after probation period

-Mediclaim

-Earned wage access

-L&D

-Long service rewards and recognition programs

- Incentive and perquisites

-Child education and self education benefits

-Mental and health well-being programs

-Workshops and expo/ trade-show (national & International) exposure

- Public Holiday double wages

Job role

Work location

F - 23/23A/24/26 1ST Floor KOPA by Lakeshore, North Main Road, Koregaon Park, Mundhwa Road, Ghorpadi, Pune - 411001 Pune

Department

Restaurant / Hospitality / Tourism

Role / Category

Front Office & Guest Services

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

Graduate

Skills

Customer service, Enquiry management, Customer satisfaction, IHG, Customer relationship, Conflict handling

English level

Good (Intermediate / Advanced) English

Age limit

18 - 28 years

Gender

Any gender

About company

Name

Shott Amusement Private Limited

Address

F - 23/23A/24/26 1ST Floor KOPA by Lakeshore, North Main Road, Koregaon Park, Mundhwa Road, Ghorpadi, Pune - 411001 Koregaon Park Annexe, Pune

Job posted by Shott Amusement Private Limited

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