Hotel Manager
OYO Hotels & Homes
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Hotel Manager
OYO Hotels & Homes
Pune
₹15,000 - ₹20,000 monthly
Fixed
₹15000 - ₹20000
Earning Potential
₹20,000
Job Details
Interview Details
Job highlights
Urgently hiring
104 applicants
Benefits include: Accommodation
Job Description
- Roles and Responsibility :
- Ensure smooth functioning of hotel operations and a seamless check-in &stay experience for guests
- Identify gaps and conduct necessary staff training regularly
- Ensure adherence to Company SOPs & compliance policies, as applicable
- Generate revenue by ensuring availability of sellable rooms/inventory and driving occupancy through
- booking conversions
- Drive guest experience, and handle escalations through stakeholder management
- Conduct surprise audits (Quality/Revenue Assurance) at assigned property and submit audit reports
- along with resolutions, as necessary
- Ensure Daybook adoption for operations management
- Key Performance
- Indicators
- Customer Experience & NPS
- Hotel revenue / VAS / CM
- Required Skills
- Excellent communication & interpersonal skills
- Strong command over English and resp. regional language
- Proficiency in using industry relevant software and computer applications
- In-depth knowledge of industry best practices, standards & safety regulations
- Who are we looking for
- 1-3 years of experience
- Education & experience in hotel management, preferably front office management
Job role
Work location
Pune, Maharashtra, India
Department
Restaurant / Hospitality / Tourism
Role / Category
Hospitality Management
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 1 year
Education
12th Pass
Past role/category experience
Property Management, Hospitality Management
English level
Basic English
Age limit
18 - 45 years
Gender
Male
About company
Name
OYO Hotels & Homes
Address
Pune, Maharashtra, India
Job posted by OYO Hotels & Homes
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