Hotel Manager

OYO Hotels & Homes

Pune

₹15,000 - ₹20,000 monthly

Fixed

15000 - ₹20000

Earning Potential

20,000

Work from Office

Full Time

Min. 1 year

Basic English

Job Details

Interview Details

Job highlights

Urgently hiring

104 applicants

Benefits include: Accommodation

Job Description

  • Roles and Responsibility :


  •  Ensure smooth functioning of hotel operations and a seamless check-in &stay experience for guests
  •  Identify gaps and conduct necessary staff training regularly
  •  Ensure adherence to Company SOPs & compliance policies, as applicable
  •  Generate revenue by ensuring availability of sellable rooms/inventory and driving occupancy through
  • booking conversions
  •  Drive guest experience, and handle escalations through stakeholder management
  •  Conduct surprise audits (Quality/Revenue Assurance) at assigned property and submit audit reports
  • along with resolutions, as necessary
  •  Ensure Daybook adoption for operations management

  • Key Performance
  • Indicators

  •  Customer Experience & NPS
  •  Hotel revenue / VAS / CM

  • Required Skills
  • Excellent communication & interpersonal skills
  •  Strong command over English and resp. regional language
  •  Proficiency in using industry relevant software and computer applications
  •  In-depth knowledge of industry best practices, standards & safety regulations

  • Who are we looking for


  •  1-3 years of experience
  •  Education & experience in hotel management, preferably front office management

Job role

Work location

Pune, Maharashtra, India

Department

Restaurant / Hospitality / Tourism

Role / Category

Hospitality Management

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 1 year

Education

12th Pass

Past role/category experience

Property Management, Hospitality Management

English level

Basic English

Age limit

18 - 45 years

Gender

Male

About company

Name

OYO Hotels & Homes

Address

Pune, Maharashtra, India

Job posted by OYO Hotels & Homes

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