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HR Coordinator - Service Delivery

Springer Nature India Pvt Ltd

Pune

Not disclosed

Work from Office

Full Time

Min. 3 years

Job Details

Job Description

HR Coordinator Service Delivery, India

Job Title: HR Coordinator Service Delivery India

Location(s): Pune

About Springer Nature Group:

Springer Nature opens the doors to discovery for researchers, educators, clinicians and other professionals. Every day, around the globe, our imprints, books, journals, platforms and technology solutions reach millions of people. For over 184 years our brands and imprints have been a trusted source of knowledge to these communities and today, more than ever, we see it as our responsibility to ensure that fundamental knowledge can be found, verified, understood and used by our communities – enabling them to improve outcomes, make progress, and benefit the generations that follow.

Visit group.springernature.com and follow @SpringerNature.

About the Brand
Springer Nature Technology and Publishing Solutions is the technology and publishing solutions arm of the Springer Nature Group. We leverage our insight in the publishing domain and acquire, produce and deliver content across media and markets using our Technology and Publishing Solutions. With a focus on technology driven solutions and deep insight in the publishing domain, Springer Nature Technology and Publishing Solutions offers a range of services that help our Group brand acquire, produce and deliver content in the most efficient ways possible. We are driven by over 1000 professionals in Technology, Research & Analysis and Marketing shared services.

About the Role

As an HR Coordinator, this role will manage the end‑to‑end employee lifecycle, ensuring smooth onboarding, accurate data management, and timely HR support. This is an opportunity to be part of a dynamic, global environment where your work directly contributes to operational excellence and employee engagement.

Responsibilities:

Drive seamless Onboarding: from document collection and background checks to HRIS setup, induction scheduling, and benefits enrollment.
Resolve employee queries promptly within the agreed timelines.
Maintain personnel files and digital document repositories ensuring completeness, version control, and legal retention timelines.
Ensure data accuracy in HR systems and trackers; perform periodic reconciliations.
Collate and validate payroll inputs within the timeline before sharing it with the payroll team.
Facilitate induction/onboarding sessions; coordinate engagement/recognition activities; support internal HR communications.
Collaborate with the HR Service Delivery Team on day‑to‑day operations and process improvements.

Experience, Skills & Qualifications:

Bachelor’s degree in HR (Master’s/PGDM in HR is a plus).
3–4 years of HR operations/service delivery/shared services experience in a multi‑site/global setting.
Exposure to HRIS (e.g., Workday/SuccessFactors/ADP), case management tools, and Excel-based reporting.
Able to follow SOPs, checklists, and controls with high attention to detail.
Clear, empathetic communication; problem solving mindset; professionalism.
Worked in HR operational area with a complete knowledge of employee lifecycle
Candidate with experience in HR Systems would be preferred
Ability to multitask and meet deadlines.

Springer Nature Skills associated with this Job Profile include:

SN-Ability to Assess People , SN-Action-Oriented , SN-Balances Stakeholder , SN-Being Resilient , SN-Case Management , SN-Communicates Effectively , SN-Consulting Skills , SN-Data analytics / Quantitative Skills , SN-Labour Law, SN-Persuasion , SN-Self-Awareness

What we offer

The global setup of the team and the organization, our complex system and environment and its variety are giving a chance to further develop yourself while working with team members around the globe, and international stakeholders.

At Springer Nature, we value the diversity of our teams and work to build an inclusive culture, where people are treated fairly and can bring their differences to work and thrive. We empower our colleagues and value their diverse perspectives as we strive to attract, nurture and develop the very best talent. Springer Nature was awarded Diversity Team of the Year at the 2022 British Diversity Awards. Find out more about our DEI work here https://group.springernature.com/gp/group/taking-responsibility/diversity-equity-inclusion If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation. For more information about career opportunities in Springer Nature please visit https://springernature.wd3.myworkdayjobs.com/SpringerNatureCareers

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Job Posting End Date:

15-04-2026