HR Operations

Company: SWAB Technologies Pvt. Ltd. (Bharat e-Seva Kendra)

Location: Pune

Employment Type: Full-time

About the Company

SWAB Technologies Pvt. Ltd. is building Bharat e-Seva Kendra, a mission-driven initiative aimed at digitally empowering villages across India by establishing digital service centers in rural areas. We are expanding our operations and looking for a responsible HR professional who can manage internal HR processes as well as support our growing franchise network.

Key Responsibilities

1. Recruitment & Hiring

• Manage end-to-end recruitment process for company roles.
• Post job openings on platforms like Apna, Naukri, Indeed, and other hiring platforms.
• Screen resumes and shortlist candidates.
• Conduct initial HR interviews and candidate assessments.
• Coordinate interviews with department heads.
• Maintain candidate pipeline and recruitment reports.

2. HR Operations

• Manage employee onboarding process including documentation and joining formalities.
• Maintain employee records, contracts, and HR database.
• Prepare and manage offer letters, appointment letters, and HR documentation.
• Track attendance, leave records, and employee reporting systems.

3. Franchise Partner (FP) Onboarding & Support

• Coordinate Franchise Partner documentation and verification process.
• Ensure proper onboarding of new Franchise Partners.
• Conduct or coordinate training sessions for Franchise Partners on company processes and systems.
• Guide Franchise Partners regarding operational procedures and service delivery process.

4. Compliance & Documentation

• Ensure all Franchise Partner agreements, documentation, and compliance requirements are completed.
• Maintain proper records of FP KYC, agreements, and onboarding documents.
• Ensure compliance with company policies for both employees and franchise partners.

5. Coordination & Process Management

• Act as a coordination bridge between management, employees, and franchise partners.
• Develop and maintain HR and franchise onboarding SOPs.
• Track and maintain HR and franchise operational reports.
• Support management in building strong HR and operational systems.

Required Skills

• Strong communication and coordination skills
• Good knowledge of HR processes and documentation
• Ability to manage multiple tasks and operational workflows
• Basic understanding of franchise or business operations (preferred)

Qualification

• Graduate / MBA in HR preferred
• 1–3 years experience in HR operations, recruitment, or operations coordination
• Freshers with strong HR and operations understanding can also apply

Salary

₹18,000 – ₹25,000 per month (Based on experience)

Why Join Us

• Opportunity to work with a high-growth rural digital empowerment project
• Exposure to franchise network building and operations management
• Career growth in HR operations and business management