Senior Quality Assurance Engineer

IN-Associate_ QA Engineer_IN_IT_ Services CO_IFS_PAN India

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

Operations

Management Level

Associate

Job Description & Summary

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

In ServiceNow consulting at PwC, you will gain extensive experience in ServiceNow applications and assist clients in optimising operational efficiency through analysis, implementation, training, and support tailored to ServiceNow software.

*Why PWC

At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us.

At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. "

Job Description & Summary:

We are looking for senior QA Engineer to work with development team in testing area to deliver business value, taking direction from the QA Lead. In addition to the skills outlined for a Senior QA, we expect the following,

Responsibilities:

• Engage with stakeholders to understand user stories and determine requirements. 
• Participate in daily operational activities to ensure that the platform is up to date. 
• Broad understanding of QA Process, software development process including design, programming, and documentation 
• Create and maintain detailed, comprehensive, and well-structured test plans and test cases and test suits. 
• Estimate, prioritize, plan and coordinate testing activities. 
• Design, develop and execute automation scripts using open-source tools. 
• Perform thorough regression testing when bugs are resolved. 
• Liaise with internal teams (e.g., developers and product managers) to identify system requirements. 
• Monitor debugging process results. 
• Investigate the causes of non-conforming software and train users to implement solutions. 
• Track quality assurance metrics, like defect densities and open defect counts. 
• Stay up to date with new testing tools and test strategies. 
• To assist in testing process to discover errors and issues in business processes, documentations, and user's lack of experience.  
• Prepare business test cases their execution and test reports.  
• Knowledge of testing tools to optimize the process and code quality. 
• Should have experience in working on at least one of the automation tools such as Selenium, Playwright, Qualtech, test Rigor 
• Work on automating test cases, automation execution, reports and updating existing scripts based on enhancements. 
• Track quality assurance metrics, like defect densities and open defect counts. 
• Stay up to date with new testing tools and test strategies. 
• Proficient in Functional testing process (SDLC, Test Plan/Strategies, Test Reports, and defect management

Mandatory skill sets:

should have experience in working on at least one of the automation tools such as Selenium, Playwright, Qualtech, test Rigor

Proficient in Functional testing process (SDLC, Test Plan/Strategies, Test Reports, and defect management), Functional/Manual testing

Preferred skill sets:

• Conceptual skills 

• Ability to articulate and test the desired business outcome. 

• Service orientation with a focus on quality and customer satisfaction. 

• Unit and regression testing to strive for first time right deployments. 

• Troubleshooting and Diagnostics 

• Conceptual skills 

• Communication skills (verbal and written)
• Type script, Exposure to build automation framework and building CI/CD pipeline will be an advantage.
• Exposure to Agile/Scrum/SAFe framework.

Years of experience required:

2+ yrs

Education qualification:

Any Ug/Pg

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required: Bachelor Degree, Master DegreeDegrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

ServiceNow Platform

Optional Skills

Accepting Feedback, Active Listening, Agile Methodology, Application Security, Communication, Configuration Management (CM), Cybersecurity, Emotional Regulation, Empathy, Enterprise Architecture, Human Resources (HR) Consulting, Inclusion, Intellectual Curiosity, IT Change Management, Optimism, Risk Compliance, ServiceNow Customer Service Management (CSM), ServiceNow Ticketing Tool, Teamwork, Well Being

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

Experience Level

Senior Level