Senior Associate - Microsoft Dynamics 365 CRM Functional Consultant

IN_Manager_D365 CRM Functional_MS Dynamics_Advisory_Pune

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Microsoft

Management Level

Manager

Job Description & Summary

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

As an Oracle consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Oracle applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Oracle applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.

*Why PWC

At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us.

At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. "

Responsibilities

· Test planning and case management: Create, execute, and maintain test plans and detailed test cases, including positive, negative, and regression scenarios.

· Testing execution: Perform various types of testing, such as functional, data migration, integration, and user acceptance testing (UAT).

· Defect management: Document, track, and report defects found during testing and work with developers to resolve them.

· Automation testing: Write and execute automated tests using tools like Selenium or Microsoft CRM libraries.

· Collaboration: Work closely with business analysts, developers, and project managers in an Agile environment, participating in sprint planning and user story mapping.

· Documentation: Draft testing-related documentation, prepare ad-hoc reports, and maintain test evidence according to QA standards.

· Required skills and experience

· Microsoft Dynamics 365: Must have proven experience with Microsoft Dynamics CRM, ideally with customizations, extensions, and integrations.

· Testing methodologies: Strong understanding of software testing concepts and methodologies.

· Test automation: Experience with automation testing tools like Selenium or using Microsoft CRM libraries.

· Tools: Proficiency with test case management and defect tracking systems, such as Azure DevOps.

· Technical skills: Familiarity with SQL, FetchXML, and data schemas is often required.

· General skills: Strong communication, documentation, and problem-solving skills are essential. Proficiency in tools like Excel, Word, and PowerPoint is also a plus.

Mandatory Skill Sets: D365 CRM Manual / Functional Testing

Preferred Skill Sets: D365 CRM Manual / Functional Testing

Years of experience required:3 To 7

Education Qualification:B.Tech , MCA , MBA

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required: Master of Business Administration, Bachelor of EngineeringDegrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

SAP CRM Technical

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Application Software, Business Model Development, Business Process Modeling, Business Systems, Coaching and Feedback, Communication, Creativity, Developing Training Materials, Embracing Change, Emerging Technologies, Emotional Regulation, Empathy, Enterprise Integration, Enterprise Software, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Innovative Design, Intellectual Curiosity, IT Infrastructure {+ 21 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

Experience Level

Mid Level