IN_Senior Associate _Account Manager_OC-Central_Advisory_Pune

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Managed Services

Management Level

Senior Associate

Job Description & Summary

At PwC, our people in project portfolio management focus on optimising project portfolios to drive strategic business outcomes. These individuals oversee project selection, prioritisation, and resource allocation to facilitate successful project delivery.

In project management at PwC, you will oversee and coordinate various projects to facilitate successful delivery within budget and timeline. You will leverage strong organisational and communication skills to effectively manage teams and stakeholders.

Why PWC

At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us.

At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations.

Job Description & Summary: An Account Manager is responsible for managing client relationships, ensuring customer satisfaction, and driving business growth within a company. They act as the primary point of contact for clients, understanding their needs, and collaborating with internal teams to deliver solutions and achieve business objectives. Key responsibilities include developing and maintaining strong client relationships, managing contracts, and identifying opportunities for growth 

Responsibilities: 

 

• Client Relationship Management: 

• Developing and maintaining strong relationships with assigned clients.  

• Understanding client needs and goals.  

• Acting as the primary point of contact for clients.  

• Responding to client inquiries and requests promptly.  

• Account Management: 

• Managing client accounts, including onboarding, ongoing service delivery, and renewals.  

• Monitoring account performance and identifying areas for improvement.  

• Managing contracts, including negotiation and renewal.  

• Business Development: 

• Identifying and pursuing new business opportunities within existing accounts.  

• Developing and implementing account strategies to drive growth.  

• Working with internal teams to deliver solutions that meet client needs.  

• Customer Satisfaction: 

• Ensuring client satisfaction through excellent service and support.  

• Addressing client concerns and resolving issues promptly.  

• Gathering client feedback and communicating it to internal teams.  

• Reporting and Analysis: 

• Tracking key account metrics and generating reports.  

• Analyzing client data to identify trends and opportunities.  

• Preparing status reports on accounts. 

Mandatory skill sets: 

 

Client Relationship Management, Strategic Account planning, Sales forecasting and Pipeline Management, Contract negotiation & management 

Preferred skill sets: 

 

Client Relationship Management, Strategic Account planning, Sales forecasting and Pipeline Management, Contract negotiation & management 

Years of experience required: 

 

 4-7 

Education qualification: 

 

BE/B.tech/MCA/MTech/MBA 

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required: Bachelor of Engineering, Master of Business Administration, Bachelor of TechnologyDegrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Account Planning, Client Relationship Management

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Analytical Thinking, Business Process Improvement, Communication, Costing, Creativity, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, IT Project Lifecycle, Learning Agility, Optimism, Process Mapping, Process Standardization, Program Management, Project Budgeting, Project Coordination, Project Delivery, Project Documentation, Project Governance {+ 19 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date

Experience Level

Mid Level