Salesforce Integration Lead

Integration Lead

Integration Lead1

Job Title: Salesforce Integration Lead Role Level: TE5/6
Key Responsibilities
Integration Architecture & Design

• Design and implement scalable integration solutions between Salesforce and external systems such as ERP, marketing automation, data warehouses, and third-party applications.
• Define integration architecture, patterns, and best practices.
• Evaluate and recommend appropriate integration tools and middleware (e.g., MuleSoft, Dell Boomi, Informatica).

Technical Leadership

• Lead end-to-end integration projects from requirements gathering to deployment.
• Provide technical leadership and guidance to developers and integration engineers.
• Review technical designs and ensure adherence to Salesforce best practices and enterprise architecture standards.

Development & Implementation

• Develop and maintain integrations using Salesforce APIs (REST, SOAP, Bulk, Streaming), Platform Events, Apex callouts, External Services, and Named Credentials.
• Implement middleware-based integrations using platforms like MuleSoft, Boomi, or similar tools.

Data Management & Security

• Ensure data integrity, consistency, and security across integrated systems.
• Implement error handling, logging, monitoring, and retry mechanisms.
• Ensure compliance with data governance and security standards.

Collaboration & Stakeholder Management

• Collaborate with business stakeholders, architects, and IT teams to understand integration requirements.
• Translate business needs into technical integration solutions.
• Communicate technical concepts to both technical and non-technical stakeholders.

Performance & Optimization

• Monitor integration performance and troubleshoot issues.
• Optimize integration processes for scalability and efficiency.
• Implement performance tuning and system monitoring.

Required Qualifications
Education & Experience

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 7+ years of IT experience, with at least 4+ years specifically in Salesforce integrations.
• Proven experience leading integration projects and hands-on experience with Salesforce APIs and integration technologies.

Technical Skills

• Strong knowledge of the Salesforce Platform and architecture, Apex, SOQL, and the Salesforce data model.
• Expertise in REST and SOAP web services, JSON, XML, data transformation, and integration patterns (request/response, batch, event-driven).
• Strong knowledge of middleware platforms, with a preference for MuleSoft.
• Experience with authentication methods such as OAuth 2.0, SAML, and JWT.

Tools & Technologies

• Salesforce Sales Cloud, Service Cloud, and Platform.
• MuleSoft, Dell Boomi, or equivalent middleware.
• CI/CD tools (e.g., Git, Jenkins, Azure DevOps).
• Monitoring and logging tools.

Preferred Qualifications

• Salesforce certifications, including Salesforce Platform Developer II, Salesforce Integration Architecture Designer, or Salesforce Application/System Architect.
• MuleSoft certification.
• Experience with enterprise-level integration architecture.

Key Competencies

• Strong problem-solving skills alongside excellent leadership and mentoring abilities.
• Strong communication and stakeholder management capabilities.
• Ability to work effectively in fast-paced, enterprise environments.
• High attention to detail and a strong commitment to quality

Experience Level

Senior Level