International Voice Process Agent
Tech Mahindra Ltd
International Voice Process Agent
Tech Mahindra Ltd
Yerawada, Pune
₹20,000 - ₹50,000 monthly*
Fixed
₹20000 - ₹42000
Average Incentives*
₹8,000
Earning Potential
₹50,000
You can earn more incentive if you perform well
Work from Office
Full Time
Night Shift
Min. 6 months
Good (Intermediate / Advanced) English
Job Details
Interview Details
Job highlights
Urgently hiring
200+ applicants
Benefits include: Overtime Pay, PF, Health Insurance, 5 working days, Two-way cab
Job Description
Job description
TECH MAHINDRA IS HIRING FOR INTERNATIONAL VOICE PROCESS (TELECOM DOMAIN)
Role: Voice Process
Industry Type: BPM / BPO
Location - Yerwada, Pune
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Salary
- Upto 5.5 Lpa
About the Role
We are seeking skilled and experienced Customer Service Representatives. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients' customers, resolving queries, and ensuring customer satisfaction.
Eligibility Criteria
- Graduate/Undergraduate with a minimum of 6 months of international voice process experience
- Flexibility to work in Rotational shifts and Rotational week off.
Selection Process:
HR Interview
Voice & Accent (VNA) Assessment
Operations Round
Benefits:
- Both way cab facility, home pickup and drop.
- Attractive incentives.
- Medical benefits.
Contact Details
HR Rosedeep Kaur
Mobile No - 9049965539
Email -RosedeepKaur.Jammat@TechMahindra.com
HR Neha Bhokare
Contact no- 8551923369
Email - NehaVijay.Bhokare@TechMahindra.com
Job role
Work location
Building-3, COMMERZONE IT PARK, Commerzone IT Park Internal Rd, Commerzone IT Park, Yerawada, Pune, Maharashtra 411006, India
Department
Customer Support
Role / Category
Customer Support - International Voice Process
Employment type
Full Time
Shift
Night Shift
Job requirements
Experience
Min. 6 months
Education
12th Pass
Past role/category experience
Customer Support - Operations, Customer Support - BPO / Voice / Blended, Customer Support - Non Voice, Customer Support - International Voice Process
Skills
Good Communication Skills, Customer handling, Blended process, Customer acquisition, Customer queries, Customer Query Resolution, International BPO, Voice Process
English level
Good (Intermediate / Advanced) English
Gender
Any gender
About company
Name
Tech Mahindra Ltd
Address
Building-3, COMMERZONE IT PARK, Commerzone IT Park Internal Rd, Commerzone IT Park, Yerawada, Pune, Maharashtra 411006, India
Job posted by Tech Mahindra Ltd
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