International Voice Process Agent

Act as the primary point of contact for assigned US clients

 Handle client emails, calls, and follow-ups professionally

 Understand client requirements and service expectations

 Build and maintain long-term client relationships

Operational Coordination:

 Coordinate with internal operations and delivery teams

 Track tasks, deadlines, and client deliverables

 Escalate issues proactively and ensure resolution

 Share daily and weekly client updates and reports