Kitchen Cum Operations Manager

Kitchen & Operations Manager

Location: Sê Alma Café & Studio, NIBM, Pune

Type: Full-time | 6 days/week

About Sê Alma

Sê Alma is an intimate all-day café and community studio - a space where good food, wellness, and creativity come together. The café serves wholesome vegetarian options like smoothie bowls, sandwiches, and toasties, alongside specialty coffee. The attached studio hosts wellness sessions, workshops, and small community gatherings.

Role Overview

We’re looking for an organized, proactive person who has been a barista and can oversee both café kitchen operations and studio bookings. This role bridges the back-end (inventory, team, supplies) with the front-end (customer experience, studio coordination) - ensuring everything runs smoothly.

Key Responsibilities

Café & Kitchen Operations

• Supervise daily kitchen activities and ensure quality, consistency, and hygiene standards.
• Manage kitchen staff schedules, training, and task delegation.
• Track inventory, manage vendors, and handle procurement for food, beverages, and supplies.
• Maintain equipment, cleanliness, and food safety protocols.
• Know how to brew coffee with a semi automatic espresso machine and grinder
• Coordinate with baristas and service staff for smooth order flow and café upkeep.

Studio & Event Coordination

• Manage studio booking calendar and liaise with facilitators, artists, and wellness professionals.
• Support setup and on-ground coordination for workshops and events.
• Maintain studio amenities - sound system, projector, seating, and cleanliness.
• Handle payments, invoicing, and basic reporting for bookings.

General Operations

• Support café events, brand collaborations, and promotional activities.
• Monitor daily expenses and assist with weekly reporting.
• Maintain brand standards and guest satisfaction across both café and studio.

Requirements

• 2–4 years of experience in café/hospitality or operations management.
• Strong organizational and people skills.
• Hands-on approach with attention to detail.
• Comfortable coordinating with multiple teams and guests.
• Interest in wellness, community experiences, or creative spaces is a plus.

Key Performance Areas (KRAs)

• Smooth daily kitchen and café functioning (zero major service delays).
• Accurate inventory management and minimal wastage.
• Timely and professional handling of all studio bookings.
• Positive customer and facilitator feedback.
• Maintenance of hygiene and operational efficiency across spaces.