Lead Associate - Operations - REF74447L_2025165976 - Accounts Payable

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.

Job Description

• Invoice Processing , PO and Non PO• Contact cross functional teams via email for query resolution• To perform all the tasks with SLA Contact cross functional teams via email for query resolution• Monitoring & reviewing the activities to ensure SLAs are met• Need to handle a team in absence of Manager• Help others to resolve the process issues• Work on RCAs & action plans• Should able to manage first level client stakeholders independently• Manage his own & team’s deliverables and ensure that all the SLA’s are met• Find the issues in order booking & resolve quickly• Meet the key performance indicators as set by the Manager• Identify the process gaps & share with Managers• Build DPMs & FMEAs• Meet the customer expectations

Qualifications

 Any Graduate Knowledge of MS office (Excel, Word, and Power point)

Experience Level

Entry Level