Lead Consultant - Infor BAAN ERP Support and Maintenance

Lead Consultant - Infor BAAN

Area(s) of responsibility

Key Responsibilities

• Provide day-to-day support and maintenance for Baan ERP applications
• Perform issue analysis, debugging, and root cause identification
• Handle Baan configurations, integrations, and system administration activities
• Support business users by understanding functional requirements and translating them into system solutions
• Collaborate with cross-functional teams for enhancements, fixes, and deployments
• Monitor system performance and ensure application stability
• Prepare and maintain technical and functional documentation
• Participate in shift-based support during 2 PM to 11 PM working hours

Required Skills & Qualifications

• 2+ years of hands-on experience in Baan support or development
• Mandatory experience with Baan ERP
• Good understanding of:
• Baan integrations
• Debugging and troubleshooting
• Configuration and administration
• Expertise in any one or more areas:
• Functional
• Technical
• Techno-Functional
• System Administration
• Strong communication and stakeholder management skills
• Ability to work independently and in a team-oriented environment

Experience Level

Senior Level