Lead Quality Engineer - Automation Testing

Lead Quality Engineer (Automation)-

Lead Quality Engineer (Automation)- Pune, India 
Are you ready to join an advanced team in a global company and participate in development and execution of formal test plans to ensure the delivery of quality software applications. Participates in test planning, writing test cases/scripts, test case automation and test execution along with leading the team. Testing may include application, network, system and user acceptance testing.? Want to join an organization looking to disrupt the financial services industry? Join Western Union as a Lead Quality Engineer (Automation).

Western Union powers your pursuit 
As a Lead Quality Engineer (QE), you will drive automation strategy, lead technical implementation, and guide quality engineering best practices across digital applications. You'll work closely with cross-functional teams to ensure an “automation-first” culture and contribute to Western Union’s digital modernization.

Key Responsibilities

Quality Engineering Best Practices:-

• Provide technical leadership and mentorship to QE engineers.
• Drive an “automation-first” approach across the release lifecycle.
• Conduct peer reviews, provide feedback, and upskill the team on automation patterns.
• Collaborate with product, engineering, and architecture teams on quality strategy.
• Solid understanding of SDLC, STLC, and agile methodologies.
• Ability to drive shift-left testing through early automation.
• Strong debugging and troubleshooting skills across UI, mobile, and API layers.
• Zero Defect leakage to production

Test Planning & Execution:-

• Follow the QE test strategies, plans, and estimations for features and releases.
• Lead functional, regression, integration, and system testing activities.
• Conduct root-cause analysis and implement preventive measures.
• Support production validation and participate in release readiness reviews.
• Application log analysis
• Focus more on Negative testing /edge cases /Corner Cases and increase negative test coverage
• Maintain Digital QE test coverage across platforms  

Monitoring, Reporting & Documentation:-

• Track automation coverage, defect leakage, and quality metrics.
• Present quality dashboards, insights, and risks to Managers and Stakeholders.
• Maintain test documentation, framework guidelines, and coding standards.

Automation Framework / Strategy and implementation:-

• Drive and Ensure utilization of Automation for E1 country POD:
  • Playwright for web UI automation
  • Appium for iOS and Android mobile automation
  • Karate for API, integration, and service-level automation
• Get the automated regression, smoke, and E2E test suites implemented for country Launch.
• Ensure frameworks align with engineering standards, code quality, and best practices.

CI/CD Integration & DevOps Collaboration:-

• Integrate automated test suites into CI/CD pipelines (Azure DevOps, Jenkins, GitHub Actions).
• Optimize pipeline execution for speed and reliability.
• Ensure quality gates and automated validations across stages of deployment.

Soft Skills:-

• Excellent communication and stakeholder management.
• Ability to lead without authority and influence technical decisions.
• Strong analytical and problem-solving mindset.
• Experience mentoring teams and facilitating technical discussions.

Role Requirements

• 7+ years of experience in leading a team and automation testing in Payments or Remittance domain.
• This role requires deep expertise in Playwright, Appium, and Karate, along with the ability to mentor QE engineers and influence quality across teams.
• Basic understanding of payout channels: bank account, wallet, card.
• Familiarity with remittance flows, partner APIs, and transaction lifecycle.
• Experience using Postman/Jira/Confluence (or equivalent).
• Strong attention to detail, documentation, and communication skills.
• Ability to follow processes and work under guidance of UAT Lead.

What You Will Achieve

• Deliver high-quality automation coverage across digital platforms.
• Improve release quality and reduce regression cycles.
• Lead the automation roadmap and contribute to Western Union’s digital transformation.
• Coach and elevate the QE team’s technical capabilities.

We make financial services accessible to humans everywhere. Join us for what’s next.

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few
(https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your India specific benefits include:

• Employees Provident Fund [EPF]
• Gratuity Payment
• Public holidays
• Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave
• Annual Health Check up
• Hospitalization Insurance Coverage (Mediclaim)
• Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance
• Cab Facility
• Relocation Benefit

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.  

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

#LI-HR1 #LI-Hybrid

Estimated Job Posting End Date:

02-03-2026

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

Experience Level

Senior Level